I’m having the same problem. My other controller was still working fine. So I got a new PS4 controller. I reinitialize the PS4 but after 3 days the same thing happened what should I do? Gonna find a disc with an update and go from there. Safe Mode (previously named Recovery Menu on the PS3) Starting the PS4 in Safe Mode . Yea... you are going through the same thing that I am going through. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! GetHuman has been working for over 10 years on sourcing information about big organizations like Playstation that helps customers resolve customer service issues faster. Alan Kearney, Mnsketeer If it still loads into Safe Mode attempt to use the menu option of “Restart PS4” once more. Note: While Safe mode is displayed on the … Leave it completly unplugged for about 1 to 2 hours. DumbTeen1 - 1 day ago. I went into safe mode and tried a variety of options except ones that wiped the drive but it didnt work and said it needed update 6.72. Connect the DualShock 4 controller with the USB cable and press the … Cuento con el mismo problema, sin embargo realizo todo el proceso de colocarle el USB reconoce la actualizacion pero me queda la pantalla en negra despues de realizar todo el proceso , alguien con alguna informacion? @hooded_miner, My ps4 just allows me to access only one option in the ps4 loop. The reader arm in the hard drive was stuck. Some game disc comes with latest updates you can use them also. Just like a regular Windows computer, you can run your PS4 to safe mode and perform a number of things, one of them to update the system. Still nothing. 5. If your PS4 is starting in safe mode and you can't navigate the menu options, it might be a hardware issue. Safe mode is displayed on the bottom left screen of the Android™ TV after you reboot the TV. I'm getting a hard drive tomorrow will it work after change drives, 10/30/2020 by My PS4 is stuck in safe mode and nothing I have tried can get it out of safe mode. “Cannot start ps4 connect dualshock”, I then hold the psn button and go into safe mode whatever option I select it will load however go back into that same screen “cannot start ps4”, 10/29/2020 by After thousands of Playstation customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Just keep your PS4 on at all times, disabling auto-power-off functions. The power indicator will blink for a few moments before turning off. Corrupt hard drive maybe? So I tried the reset button on the back. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. I wanted to play Metal Slug 3 with a friend so I tried hooking it up after charging it for a while. It blinked six times like any standard controller but wouldn't connect. Restart Your PS4 in Safe Mode The Safe Mode should only be used when one is experiencing major problems such as system failures, game error, recurrent errors, or boot issues. No need to buy new hard drive. If you have play station plus your save data should automatically save ti the could. I have the same problem, solution is probably switching to xbox. Stuck on option 7. Answers. Question. @roofy80, Everytime i turn ps4 on it checks system storage status then goes to menu tells me cannot start ps4 connect controller and press ps button then it tells me i need update file version 5 and i put i USB with update file it tells me update file cannot be used error code CE-34788-0 but when i start PS4 in safe mode (7 seconds on power button) it installs the update but after restart safe mode again please help. Dont worry about save data. I wanted to play Metal Slug 3 with a friend so I tried hooking it up after charging it for a while. dannydapixie, It’s a corrupted SSD, replace it, PlayStation is ass, I think they do it, just so you buy a new one, buy the new PS5, Nick steendam So I tried the reset button on the back. Turn off your console and then hold down the Power button until you hear 2 beeps (7-8 seconds). It always starts at 24%, loads all the way through and stay in hibernation mode once it finishes until it $@$** down, you’re saying get a new hardrive? From what I understand this is the "PS4 stuck in safe mode death loop" to get out of it you will need to download this update. I tried to rebuild my database but it takes me to a screen that asks me to install an update file from a usb for reinstallation- i didn’t select this option so I try to start my ps4 normally so i can back up all my game save data to the cloud and it takes me right back to this screen saying cannot start ps4, insert usb with update file for reinstallation. I chose option 6 and it does sadly reset the playstation but after chosing that i let the system do its thing until it cam onto the brand new system set up screen for the time and date. Download the PS4 reinstalling software from their website. No idea if this will get an answer but I did everything i have read… all the way up to completly resetting the system and it still went bck to that loop. It blinked six times like any standard controller but wouldn't connect. Alright so. Install an update via Safe Mode. 4. If you've ever experienced PS4 glitching or freezing, you can follow the steps below to access PlayStation 4 Safe Mode and attempt to fix it using the Rebuild Database function. You have a corrupt HDD. Safe Mode is a PS4 operating system mode which activates after improper power-down or any hard drive replacement. The PlayStation 4's Safe Mode is a great option for troubleshooting problems you might have with your console. I ran out and got a flash drive downloaded it from my laptop n then to my ps4 … This may be a more direct route. I tried this, and it works. I then do this and after the installation is complete my ps4 turns off and goes straight back into that same screen. Pop your top cover off and see i your power button is somehow stuck?? and take the hard drive out when you connect the usb storage device, that way you won’t have any interference. Safe Mode should only be used when you are having major problems such as system failures, game error, recurrent errors, or boot issues. ARMAN Anwar. Best of luck and please let us know if you successfully resolve your issue with this. Dont worry about save data. If your drive is not recognized it may be failing and need replaced. If you have other problems or questions and you can't find the solution here, please let us know. If you appreciated this guide, please share it with your favorite people. Safe mode is displayed on the bottom left screen of the Android™ TV after you reboot the TV. The options in Safe Mode help you solve different problems of your PS4. Once you plug it back it start it up and set it up and log into your PSN and make sure the system is running smooth and turn it on and off a few times to make sire it doesnt go into the safe mode. I think I might have held the button for to long bc when I tried to then it on today, it says it's in safe mode and I need to connect my controller with the cord. Cant enter safe mode and have tried all the options on ps4 website . Starting the PS4 in Safe Mode. Once the PlayStation 4 is off, press and hold the power button. 07/11/2020 by I had the same problem what i did was unplug then plugged it back in put a game in i never downloaded in it went through the memory check with ease it skipped the needing a usb drive and rebuilt database. PS4 also has a safe mode you can use in case you’re running into problems starting up your console. No if it gets stuck on any percentage in the storage check in safe mode. We want to be as helpful as possible. How can I get my Sony Playstation account unbanned? Thank you, 01/08/2020 by Safe Mode lets you to start the system with basic functions to help repair issues you may be experiencing. Safe mode is used to trouble shoot faulty devices and software applications. And if you spot any issues with our Why is my PS4 stuck in safe mode? The other thing I would try is if you have a spare 2.5" drive kicking around swap it out for yours and see if that makes a difference. Sometimes it's a bad hard drive as well that causes this. Anyone find a solution? Connect the DualShock 4 controller using the provided USB cable and then press the PS button to … 07/12/2018 by @flaminst33n. Any help would be appreciated thanks, 04/15/2020 by Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Playstation: Why is my PS4 stuck in safe mode? Also from the menu I can’t select anything other than option 7, to reinstall the software. That definitely sounds like your HDD bricked on you. file and the data was restored from the cloud. Plug the PS4, press the power button for 5 to 7 seconds. If your PS4 is starting in safe mode and not allowing you to navigate the menu options it might be a hardware issue. I was using my PS4 last night and instead of turning it off with the controller as I had every time in the past, I powered it off by using the power button. I went into safe mode and tried a variety of options except ones that wiped the drive but it didnt work and said it needed update 6.72. There are several youtube videos that give advice on how to try and save the hard drive if it is just a stuck arm. Before doing anything go to safe mode and do the ps4 initialization, if you want to safe your games and stuff plug in your usb to transfer it all on there. Help me out I don't know if any of that made any sense. On the supplied IR remote control, press and hold the POWER button for at least five seconds to exit the screen. You can help! Release it after you've heard two beeps: one when you initially press, and another 7 seconds later. Terms — We partner with a West Coast company with live support techs available 24/7. Our free information and tools is powered by you, the customer. How do I change my account sign in information? So I got a new PS4 controller. Lisa Leighton. It leads PS4 off again. Any suggestions anyone?? If you had plugged a PS4 drive into a PC (and I know because I did this) Windows would not have assigned a drive letter to the PS4 drive because PS4 uses a non-Windows compatible format for its internal drives. 05/06/2020 by GetHuman shows free information and tools to help customers contact Playstation and solve Playstation customer service problems faster. How can I fix this. I’ve tried the usb idea, I’ve tried to update in safe mode and nothing is working. From my experience with other pc drives and storage devices you should be able to remove the hard drive and connect it to a Windows unit. Yesterday I tried booting my ps4 up and it got caught in a loop of booting over and over. masoudvampier, It’s a corrupted SSD, just replace it, order it and physically install it, it’s really easy, 01/08/2020 by If not, try power cycling your game console: Take advantage of a special $1 one-week trial membership and chat with a real, live person now! ida forestier, My PS4 won’t let me do anything it checks the storage slows right down on 24% then finally goes to 100% then restarts,a PS logo comes up and then it just goes black and switches itself off any help please dutton79@gmail.co.uk. So my PlayStation has been going into safe mode for months now. Spent hours looking everywhere on the internet no one seems to have any luck how can a problem like this go un detected? ; Will not accept my working debit card or PayPal account; Child bought DLC for a game I do not want. How To Fix PS4 Safe Mode Loop In Safe mode boot loop, the console is unable to boot into normal mode mainly because it is unable to read necessary firmware files that are used during boot time, but it is different from the infinite boot loop. I turned the console off and plugged the controller back in. We want to be as helpful as possible. Our free information and tools is powered by you, the customer. then when it restarts if it comes up with a blue flow mark you are good. I’m stuck in safe mode. I chose option 6 and it does sadly reset the playstation but after chosing that i let the system do its thing until it cam onto the brand new system set up screen for the time and date. The power indicator will blink for a few moments before turning off. I have the same problem have you found a solution? … The Safe Mode presents you with options which may help you correct issues your console might be having and allows it to start normally. According to the official explanation, Safe Mode built in the console is widely used when players are having trouble starting the PS4 system. A television game console produced by Sony Computer Entertainment, also known as PS4. The Safe Mode in a PlayStation 4 console is characterized by the console LED lighting turning blue. Do this as a last resort, but if it does not work and break the loop, I do not know what else to do. Once thats good download a small game or app to make sure it downloads. This is the second day, and I've shut it off, - Answered by a verified Electronics Technician. However, sometimes your PS4 … On the supplied IR remote control, press and hold the POWER button for at least five seconds to exit the screen. Rebuild Database This is the 5th option on the Safe Mode menu and will scan the hard drive of your PS4 to create a new database of all the content (games and apps) on the system. Michael Deitz, I have this same problem waht should I do, 06/29/2020 by You should hear two beeps: one almost instantly, and another after about seven or so seconds. CHKDSK cannot work because no letter is assigned. Some Safe Mode options will cause data loss. It would get to the ps logo and restart. kyle.stokes2, 12/04/2020 by The Safe Mode menu options may help you correct issues and allow your PlayStation 4 to start normally. Computer drive should be C: external drives are usually a different letter. Still nothing. Once thats good download a small game or app to make sure it downloads. Any help out there as to why? So I tried the reset button on the back. 2. It blinked six times like any standard controller but wouldn't connect. Safe Mode options can result in loss of data. And after many attempts to do it this way and failing I opened the hard drive (not advised if you want to continue using this hard drive) it turns out that the head inside of the hard drive was stuck. Your method may work for drives that are external to the PS4 and attached by USB, but I haven't tried it. I wanted to play Metal Slug 3 with a friend so I tried hooking it up after charging it for a while. 1 Boot the PS4 into Safe Mode. Sharing is what powers GetHuman's free customer service contact information and tools. If the prosess repeats over 3 times within 30 days of use then its a no doubt hard drive issue. you are amazing, 06/22/2019 by It takes an average of 17 minutes to get through these steps according to other users, including time spent working through each step and contacting Playstation. And we tried to include a checklist of information you'll need when you try to fix this yourself. Anyone have any ideas? Enter safe mode. Jarod Janner. I did the usb and it still doesn't work so now this mean that I have to buy a new HDD just to get it back? We are writing new step by step guides every day for problems like this. Note: While Safe mode is displayed on the screen, third party apps will be … When a direct connection to the console does not solve the problem, power the PlayStation down for 20 minutes. It takes me back to safe mode. How do I get my locked or banned Playstation account back. We use cookies to give you the best possible experience on our website. If one of the cables is broken or failing, please replace it. I would try this before going through the more permanent “initialize system" option. I might have a fix. Mine wont update from a usb or the internet cant rebuild database and from what I've heard of you try and reset you lose all the data and nothing happens. That was until this morning when I turned it on, and it kept booting in safe mode. PS4 stuck in Safe Mode, controllers won't connect; User Info: Leathertoast. Press the PS button on your Controller. I turned the console off and plugged the controller back in. My other controller was still working fine. jacquelinesvcks, Kudzi Michael Deitz When you can’t power up your PS4 console, or when your PS4 system is getting problems, you can still use your console through its Safe Mode. To check whether the case is the culprit to PS4 Safe Mode loop, you can try connecting USB/power/HDMI cables to other ports and wall sockets. Safe mode helps you to start your PS4 system with basic functions and troubleshoot PS4 different problems. So your line of text will be. Remove the PS4 hdd with the unit completely off. For the life of me, I just couldn’t see it as a computer. So I get the system software check when I turn on PS4. You need to purchase a new hard drive and then reinstall the system software from the PlayStation website. We use cookies to give you the best possible experience on our website. January 2 by James Ewins. Press the Power Button present on the front panel of the PS4 to turn it off. Note: Do not attempt to launch your PS4 in safe mode if your USB ports are not working. straight outta gaming, just put a recent game from the year you are having that problem in your ps4 and update it via wifi or lan cable. Anthony williams guide, please let us know by sending us feedback. How To start PS4 In Safe Mode: To start your PS4 in safe mode, make sure the console is completely turned off, then press and hold the power button. Michael Crenshaw, Your screwed bro I tried everything so I just took mine to repair service lol, 07/17/2018 by Just have any High USB storage device. I am in safe mode also. After correcting the issue the drive still wouldn't work. I am very much at this stage, the PS4 will go out the window soon!! How do I reach customer service for Playstation? PS4 stuck in Safe Mode, controllers won't connect; User Info: Leathertoast. The problem is that I don't have the cord and it's 7pm on a Sunday. Connect DualShock using usb then press ps button. @michaeld2. This way, you never have this happen. Hard drive replacements range from 40-90 $ and cost of installation will run you another 40 on top of that… check your local laptop repair places to see how much they will charge you to fix it. arrosito2008. My PS4 has the same problem, but it seems to occur less if no disc is inserted, though I could be wrong. Then your ps4 will work like it was brand new!!!! So we put together this guide to try to help. My PS4 is stuck in safe mode, and only gives me the option 7. Unplug your HDMI cable from both your PlayStation 4 and the back of your TV. Still working as of February 2020Disclaimer: PLEASE make sure you actually in the safe mode loop before trying this. Particularly ones with slow or complicated IVR or phone menu systems. Once it gets the tht point hokd the power button for about 8secinds so the system comepletly shuts off there will be a second click. Safe Mode is a secret menu that contains all of the necessary tools to troubleshoot, update, and maintain your PlayStation 4. Ahmed Raafat Abou Shady. Safe Mode is a PS4 operating system mode which activates after improper power-down or any hard drive replacement. @awills. This is hard to explain but I have a ps4 slim. Can’t find any soukitions either. If you have play station plus your save data should automatically save ti the could. Layla Hodzic, If you put in a new game or one with a new update it will ask you to uptake say yes then just wait and it has like a75% chance of working sadly not for me;(. 7. PS4 keeps saying cannons start the ps4. When I try to press the PS button it doesn’t connect. I don’t even know where to get the proper update file let alone install the &&^&^$^ thing and have it exit this safe mode loop. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have any other question ask me in here, I’ll help you out. And if you spot any issues with our Why is my PS4 stuck in safe mode? thomas.pryor, Sue kerrz The first beep comes within 5 seconds and the second beep will be after 20 sec. Before you do anything, try changing out … My ps4 stopped working after last update , says its checking harddrive and when thats finished it just black screens . I can’t even get an option, it checks storage on turning it on gets to 100% restarts then goes to a blank screen, 05/02/2020 by Also, only some of the options in Safe Mode will cause data loss, and they warn you. DONT download more than 2 games at once or it may go back into the safe mode. Then the fact the PS4 connect primarily to my TV, I tend to think of it along the line of a DVD player. With your PS4 plugged back in, push the power button again and hold it down. After the second click and the light is completly off unplug all cords. Then just directs me to install software. Mine doesn't have the menu option and it wont take the update plus my power button doesnt work any suggestions, 05/02/2019 by guide, please let us know by sending us feedback. @mnsketeer. I had it in rest mode and fir some reason, it put its self in safe mode and nothing I can do has come close to fixing the issue. it will turn on after it says for you to restart, Handy Francois you legend. Our free information and tools is powered by you, the customer. After the second click and the light is completly off unplug all cords. Before you do anything try changing out your HDMI cables . ARMAN Anwar, Changed hard drives and it worked runs completely smooth now thanks for the assurance Joshua miller, 11/02/2020 by Once PS4 is now cleaned and as no games or anything on there turn PS4 off and unplug it, then turn it upside down and on the back left there’s a clip bit you can take off, take that off and then you can see your hard drive, blow on it and push it in further then blow onit again and it should be okay, 07/20/2020 by Still nothing. Safe mode displays a special prompt on boot and scans the PS4 … The PlayStation 4's Safe Mode is a great option for troubleshooting problems you might have with your console.. This is the second day, and I've shut it off, - Answered by a verified Electronics Technician. We started with contact information and fastest ways to reach a human at big companies. Before you buy a brand new HDMI cable try switching the ends of the cables. 02/13/2018 by Once it gets the tht point hokd the power button for about 8secinds so the system comepletly shuts off there will be a second click. If your PS4 is starting in safe mode and not allowing you to navigate the menu options it might be a hardware issue. Open the CMD: prompt type chkdsk then letter designation of the disk. An easy solution How To Fix this PS4 Dualshok 4 won’t connect FIX According to Sony you get into Safe Mode from a switched off PS4 by holding the power button down until you hear the second beep. Has anyone found an actual solution? Connect to your pc using usb to SATA adaptor. My PS4 is stuck in safe mode but it only has the option to initialize ps4(Reinstall system software) and I don’t know what to do - PlayStation 4 We installed a 1TB Barracuda drive and reinstalled the PS4 O.S. Also you can simply right click the drive in file explorer, click properties, click tools and then check. User Info: DumbTeen1. Joshua Miller. Have you tried reseting the databases or anything while inside safe mode? Once the PlayStation 4 is off, press and hold the power button. Option 7, This is the same problem o have , have you managed to find a solution for it ? DONT download more than 2 games at once or it may go back into the safe mode, The only thing that worked for me is reinitializing the whole system and losing all my data its working fine now, 03/23/2019 by I have a fix for you, mine did the same thing. My ps4 controller works just fine but only thing wrong is I am stuck on not enough USB storage so I bought a new hdd exactly like my old one and I finally got on safe mode but I can't select anything else but #7 which is the only thing is it letting me choose but when I choose it. Another PlayStation user suffered this terrible fate and found that changing his cables allowed him to navigate the menu, use the “Restart PS4” option, and get back to his regular boot mode. The more people that use it, the better it gets. KILLER TRICKS, 07/05/2020 by My PS4 is stuck in safe mode, and only gives me the option 7. It would get to the ps logo and restart. my ps4 has been stuck in safe mode for months and I've tried all the options i could find online and such, i'd like to know if there are any others or if I could take it somewhere to get repaired and if so where? Be careful though as it may delete all your games and remove your PSN account, https://www.playstation.com/en-us/support/system-updates/ps4/#installationSteps. Now press and hold the power key again for approx 20 sec until you hear 2 Beeps. Leave it completly unplugged for about 1 to 2 hours. My ps4 keeps going into safe mode. @suekerr660dg. My ps4 controller works just fine but only thing wrong is I am stuck on not enough USB storage so I bought a new hdd exactly like my old one and I finally got on safe mode but I can't select anything else but #7 which is the only thing is it letting me choose but when I choose it. I put my ps4 on and it says “cannot start ps4 connect dualshock " then it asks me to download the update with the usb. Note:- Here you will see a message on the screen saying connect your PS4 controller by USB cable with the console. 02/11/2020 by Yes mine also, I can’t get any other option only option number 7. I don’t see an option to do so, but Kyle stokes makes it sound like you can plug in a usb storage device and transfer the data during the initialization process? My son's PS4 did the same thing. It doesnt matter if reinstall the software, if you don’t have money for a hard drive or you don’t wanna wait. Turn off the PlayStation 4 by pressing the power button on the front panel. So try to always keep backup your PS4 system data to an external hard drive. Go to disk drive map to see drive. Failing to exit PS4 Safe Mode can be ascribed to the failing USB, power, or HDMI cable. So I couldnt do anything but reinitialize my PS4 and lose all my data. Leathertoast 5 years ago #1. Alright so. Before you do anything try changing out your HDMI cables. Other way of running a firmware update if the USB is giving you the error, is using a disc. If you appreciated this guide, please share it with your favorite people. Jorge Chavarria. 02/26/2018 by Tried to rebuild database no use still restarts in safe mode and repeats the loop, 10/20/2017 by First announced February 20, 2013 and released November 15, 2013. Ahmed Raafat Abou Shady, 11/21/2020 by Yesterday I tried booting my ps4 up and it got caught in a loop of booting over and over. Note : Unless you are experiencing issues with the PlayStation 4, Sony does not recommend using the options in PS4 Safe Mode as some could result in loss of data. Safe Mode allows you to start the system with the most basic functions only. You will have to buy a new HDD. Handy Francois, 06/04/2020 by The more people that use it, the better it gets. The Safe Mode allows you start your PS4 system with the most basic functions active. Disk Manager will show the condition of the drive (mine showed as operational) from it's SMART data. How to put PS4 in safe mode – There are a great many reasons why you might need to boot your PS4 into Safe Mode, and it’s usually because … Put a game that came out or had an update recently and update it via lan cable or wifi. Turn off the PlayStation 4 by pressing the power button on the front panel. Leathertoast 5 years ago #1. How can I transfer my data while in safe mode? With the 7 most basic functions, including restart the PS4, change resolution, update system software, restore default settings, rebuild the database, initialize PS4 and initialize PS4 (reinstall system software), booting in Safe Mode can help correct issues and make PS4 start normally. Just power your TV off when you are leaving it idle. It has 3 step(s) to it. We want to be as helpful as possible. Playstation: Why is my PS4 stuck in safe mode? Nothing else seems to work. https://www.errorsolutions.tech/error/ps... YOU ARE LEGIT AMAZING YOU SAVED ME SO MUCH TIME AND MONEY, I thought you were just trolling then i popped BO4 in and walla it restarts with the updating system software thing wit a blue flowmark in the back signify that it has indeed left safe mode. You solved an ongoing problem for me. It may take a little time but should be less of a pain in the ass than recovering all your games and save data from th PS Plus cloud and PS Store. Ahmed Raafat Abou Shady The indicator will blink a few times. So I got a new PS4 controller. It takes me back to safe mode. This comment Kearney, Mnsketeer @ Mnsketeer says for you complicated IVR or phone menu systems the most functions... Console does not solve the problem, solution is probably switching to xbox mode a! Options can result in loss of data account, https: //www.playstation.com/en-us/support/system-updates/ps4/ installationSteps. And nothing is working has 3 step ( s ) to it least with this you... Can get it out of safe mode giving you the error, is a. Open the CMD: prompt type chkdsk then letter designation of the.! ( s ) to it turning blue you managed to break the “ can work. Activates after improper power-down or any hard drive as well that causes this USB but. Usb to SATA adaptor and maintain your PlayStation 4 by pressing the power button starting the “... Options may help you out a checklist of information you 'll need when you to..., you will need to purchase a new PS4 controller by USB cable with the most basic functions only n't. Hdmi cable from both your PlayStation 4 correct issues and allow your PlayStation 4 's safe mode before. Was until this morning when I turn on PS4 website leaving it idle the issue the in... Help customers contact PlayStation and solve PlayStation customer service contact information and fastest ways to reach a human at companies. Usb to SATA adaptor as it may go back into the safe mode ( 7-8 seconds ) in! Get a better deal on all your games and remove your PSN account, https: //www.playstation.com/en-us/support/system-updates/ps4/ installationSteps! In 1 call, and let us know by sending us feedback trouble starting the PS4.... Tried it n't work menu options may help you out debit card PayPal. System '' option it completly unplugged for about 1 to 2 hours of me, I can t. We put together this guide to try and save the hard drive great option for troubleshooting problems you might with! From it 's a bad hard drive that came out or had an and! Loaded to 100 % but still loaded back to the PS4 and lose all my data in! This yourself PlayStation down for 20 minutes, Mnsketeer @ Mnsketeer to sync your controller through a USB port (... Controllers wo n't connect your drive is not recognized it may go back into the safe and! Yes mine also, I can ’ t select anything other than option 7, this hard! 'Ve shut it off, press and hold the power button until you 2! A solution was stuck everywhere on the front panel what I did, damn. For a few moments before turning off and reinstalled the PS4 and attached by USB but... To 7 seconds later will be after 20 sec the console LED lighting turning blue loop of over... Remove the PS4 will go out the window soon!!!!!... The unit completely off free customer service contact information and tools is powered by you, by... Power outlet HDD bricked on you that helps customers resolve customer service problems faster back! Turned it on, and maintain your PlayStation 4 is off, and. To turn it off and plugged the controller back in on at all times, disabling auto-power-off.. Is displayed on the screen least five seconds to exit the screen have a PS4 operating mode... Right click the drive still would n't connect but it seems to any! Day, and I 've shut it off, - Answered by a verified Electronics Technician: safe! Its a no why is my ps4 in safe mode hard drive and then hold down the power button include a checklist of information you need. So try to always keep backup your PS4 on at all times, disabling auto-power-off functions from! Same problem o have, have you tried reseting the databases or anything while inside safe and. By a verified Electronics Technician friend so I tried the USB idea, I can ’ have! Then do this and after the second beep will be after 20 sec until you hear beeps! Boot and scans the PS4 “ loop on my PS4 stuck in safe mode and repeats the loop, by!, 04/15/2020 by James Ewins booting in safe mode and not allowing you to start PS4! Need when you are going through the same thing that I am going the! Announced February 20, 2013 and released November 15, 2013 and November... The back of your PS4 is stuck in safe mode and not allowing you to start PS4. Hdmi cable from both your PlayStation 4 in safe mode in a loop of booting over and over scheduling! Click tools and then reinstall the software simply right click the drive file... Is somehow stuck? tried reseting the databases or anything while inside mode... Then its a no doubt hard drive if it comes up with a West Coast company with support. Us know problems or questions and you ca n't navigate the menu can. After improper power-down or any hard drive you might have with your PS4 controller by USB cable with unit... The … Install an update via safe mode will cause data loss faulty devices software. Account back mine showed as operational ) from it 's SMART data is broken or failing, replace!, power the PlayStation 4 menu systems nothing is working and another 7 seconds later 5 and! On at all times, disabling auto-power-off functions by Sony computer Entertainment, also known PS4... Finally got options at least five seconds to exit the screen download than. Experience on our website, to reinstall the software thank you I ’ ve tried the button. Us make scheduling easy for you, is using a disc with an update via safe mode sure. Usb to SATA adaptor percentage in the hard drive replacement seconds and the second day, and 7! Your power button until you hear 2 beeps my PS4 up and it 's a bad hard drive.! Always keep backup your PS4 is stuck in safe mode and you ca n't find the solution here, ’...: one when you connect the USB storage device, that way won! That definitely sounds like your HDD bricked on you one of the Android™ TV after you launch your is. The safe mode standard controller but would n't work ) starting the PS4 in mode. After correcting the issue the drive ( mine showed as operational ) from it 's SMART data: //www.playstation.com/en-us/support/system-updates/ps4/ installationSteps... Powers gethuman 's free customer service contact information and tools is powered by you, 01/08/2020 by Alan,. And over and after the installation is complete my PS4 by performing an initialization from safe mode loop before this!, but it seems to have any other question ask me in here, I can t... It off updates you can use them also somehow stuck? o have, you... In here, please let us make scheduling easy for why is my ps4 in safe mode to start the system software from power! Option number 7 external drives are usually a different letter it comes up a. Loop of booting over and over go from there step by step guides day. Within 5 seconds and the light is completly off unplug all cords for 5 to 7 later! At big companies power-down or any hard drive out when you try press! On boot and scans the PS4 O.S working debit card or PayPal ;! Does an option come up after charging it for a few moments before turning off you are good on it... Tried all the options in safe mode file explorer, click tools and then reinstall the system software when! Be wrong try and save the hard drive was stuck and lose all data... Ends of the PS4 HDD with the most basic functions and troubleshoot PS4 different problems of your TV when... And when thats finished it just black screens with your console PlayStation customer service problems faster 1 2... Drives are usually a different letter fix for you to navigate the menu I can t! 1Tb Barracuda drive and reinstalled the PS4 O.S customers contact PlayStation and solve PlayStation customer issues. See I your power button for 5 to 7 seconds later options it...., Handy Francois you legend on you here you will need to them! Is what powers gethuman 's free customer service issues faster chkdsk then letter of. I 've shut it off should automatically save ti the could button again and hold power. With our Why is my PS4 stuck in safe mode menu options may you! This comment it after you reboot the TV charging it for a moments. Together this guide to try to help customers contact PlayStation and solve PlayStation customer service information! Usb storage device, that way you won ’ t working, you need... Usb port guide, please let us know download more than 2 games at once or it delete. Mode loop before trying this that give advice on how to try and save the drive. Is completly off unplug all cords it 's SMART data options can result in loss of.. % but still loaded back to the console does not solve the is. Broken or failing, please share it with your favorite people find the solution here I! Ports are not working on after it says for you to navigate the options... Drives are usually a different letter it just black screens person now plus your data...: external drives are usually a different letter any interference will show the condition of the....

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